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Privacy Policy

PRIVACY POLICY.

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Last updated: [Insert Date]

This Privacy Policy describes how Doublemind.ai, (“Company,” “we,” “our,” or “us”), collects, uses, and protects your personal data when you use our website, platform, and services.

By using our services, you agree to the terms of this Privacy Policy.
 

1. Information We Collect

We may collect the following information when you use our services:

  • Account Information: name, email address, login credentials, company details.

  • Payment Information: handled securely by third-party processors (e.g., Stripe). We do not store payment details.

  • Usage Data: IP address, device information, browser type, interactions with our platform.

  • Generated Data: text, images, or other outputs produced through our AI systems.
     

2. How We Use Your Information

We use collected data to:

  • Provide and improve our services.

  • Process payments and manage subscriptions.

  • Communicate with you about your account, services, or updates.

  • Ensure platform security and prevent abuse.

  • Comply with applicable legal obligations.
     

3. AI-Generated Content Disclaimer

  • Our platform may generate text, images, or other outputs using artificial intelligence (AI).

  • These outputs may not always be accurate, reliable, complete, or appropriate.

  • You are solely responsible for reviewing, verifying, and using any AI-generated content.

  • We do not accept liability for inaccuracies, errors, or damages arising from reliance on AI-generated content.
     

4. GDPR & Customer Responsibility

  • Doublemind.ai is not the Data Controller for customer-provided or customer-generated data (e.g., email lists, uploaded data, or AI-generated leads).

  • Customers are fully responsible for ensuring that any personal data they upload or process through Doublemind.ai complies with GDPR, privacy regulations, and other applicable laws.

  • Customers must obtain proper consent and authorization before sending any emails or marketing communications to recipients.

  • We are not responsible for fines, claims, or penalties resulting from customer misuse of data.
     

5. Data Sharing & Third Parties

  • We may use third-party service providers (e.g., hosting, payment, analytics) to operate our platform.

  • We do not sell personal data to third parties.

  • Data may be disclosed if required by law or to protect our rights, safety, or comply with legal proceedings.
     

6. Data Retention

  • We retain your data only as long as necessary to provide services, comply with legal obligations, or resolve disputes.

  • Customers may request deletion of their account and associated data, subject to legal retention requirements.
     

7. Security

  • We use industry-standard security measures to protect your data.

  • However, no system is 100% secure, and we cannot guarantee absolute security of your data.
     

8. International Data Transfers

  • Your data may be transferred to and stored outside the UK/EEA.

  • By using our services, you consent to such transfers, subject to safeguards ensuring adequate protection of your data.
     

9. Children’s Privacy

  • Our services are not intended for individuals under 18 years of age.

  • We do not knowingly collect data from children.
     

10. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access, update, or delete your personal data.

  • Request correction of inaccurate data.

  • Restrict or object to certain data processing.

  • Request a copy of your personal data in a portable format.

Requests can be sent to hello@doublemind.ai.
 

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page, and continued use of our services constitutes acceptance of the revised policy.
 

12. Contact Us

If you have any questions regarding this Privacy Policy, please contact us:

📧 Email: hello@doublemind.ai
 

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